Phone numbers

The current weather conditions have had a significant impact on our operations across the UK, causing the closure of some of our centres. We're doing our best to answer your calls, but you may face substantial waiting times before we can deal with your query.

To ensure we can provide a good service for those with urgent enquiries, we'd ask that for non essential queries you use our website or call us once conditions have improved. For help and advice please use our ask a question feature to see if you can find an answer online.

For help with any aspect of our car insurance, give our UK call centres a ring: Customer Service 0800 051 6990 Lines are open Mon-Fri 8am-9pm Saturday 9am-5pm Sunday 10am-5pm Claims 0870 607 4444 Lines are open Mon-Fri 8am-9pm Saturday 9am-5pm Sunday 10am-5pm 24hr Accident Recovery Hotline 0800 028 5904 For a quote 0800 051 6989 Lines are open Mon-Fri 8am-9pm Saturday 9am-5pm Sunday 10am-5pm